Faq

Frequently Asked Questions

Can I provide my own design?

Yes, you can! Just email your design to sales@kustomteamwear.com. To save time and avoid design fees, please provide a high-resolution master version of your logo and design files in vector format (EPS, AI, or PDF).

What if I have an idea but not a complete design?

We can absolutely help. Send through as much detailed information as you have—even a hand-drawn sketch helps! Just use our design assistance form to get started.

Do you send a design to approve before I order?

Yes, we always send an electronic digital mockup of how the item will look before production begins, included for free in the price.

Can you redraw my logos if I don't have vector files?

Yes, we can redraw logos. Some redraws are done free of charge, while others may incur a fee depending on complexity. Ask our staff about pricing for your specific logo.

Can I choose a specific color(s)?

Yes, we can match to the PMS (Pantone Matching System). We have a chart online for you to review, but we may need a physical sample from you, and a fee applies for precise color matching. Please note that your computer screen and printer colors may vary slightly from the actual printed fabric.

Does the garment have to have your logo on it?

We can remove the Kustom Teamwear logo from the garment upon request, but please note that doing so may increase the price of the item.

How much does a design cost?

Design work is provided for free if you place an order. If we create a design for you and you choose not to proceed with an order, a $150 fee per garment design applies.