We can offer a host of shipping options. 

Standard shipping is the basic service. offered by the chosen carrier.

Express shipping is a faster service offered by the chosen carrier.

All shipments are trackable.   

The service is provided with a ATL (authority to leave) by you to us and the carrier.  You allow an authority to leave to be placed on the delivery .so as to avoid futile delivery, redirected and or returned delivery. 

Should this not be acceptable to you let us know and we can requote on other freight services where ATL is not included.

Should there be any dispute of delivery the chosen carrier will provide a POD

We will assist you to pursue the freight Company to resolve any issue that may arise however their decision is final.   So as to avoid loss to you we recommend that you take out insurance independently or with us to cover loss.

We can also offer same day shipping via Qantas, Virgin and Startrack. Costs for these services incur additional costs and can be quoted to you if needed.

Unfortunately we can not control delivery Companies as they each have their own routes and methods to transport cargo. If your cargo does not arrive on time we can not offer a refund or compensation for late or lost deliveries

We supply blank ready made hats, beanies and visors etc that can be shipped between 1-5 days from our warehouse.  This excludes shipping times

We also supply custom made items the production time for these are between 1 and 4 weeks.  This timeframe depends on what you are ordering, the qty etc 

Production times vary depending on the item, decoration required.

Your sales staff will let you know the expected delivery date when the order is placed.  At that time if that does not suit, we can discuss options with you

*Please note: Timeframe estimates are from when the parcel is sent and only account for business days. All orders are processed and sent as soon as possible as we know how important it is to receive your purchase promptly. These do not include delays outside our control.

Please allow 1-5 days processing time before your parcel is sent. In most cases it will be within the first 24hrs as we aim to get every order off ASAP.

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